4. GOAL ACHIEVEMENT: The overall ability to set, pursue and attain achievable goals.
â€?Establishes goals that are relevant, realistic and attainable
â€?Identifies and implements required plans and milestones to achieve specific business goals
â€?Initiates activity toward goals without unnecessary delay
â€?Stays on target to complete goals regardless of obstacles or adverse circumstances
5. INTERPERSONAL SKILLS: The ability to interact with others in a positive manner.
â€?Initiates and develops business relationships in positive ways
â€?Successfully works with a wide range of people at varying levels of organizations
â€?Communicates with others in ways that are clear, considerate and understandable
â€?Demonstrates ease in relating with a diverse range of people of varying backgrounds, ages, experience and education levels
6. PROBLEM SOLVING: The ability to identify key components of a problem to formulate a solution or solutions
â€?Analyzes all data relative to a problem
â€?Divides complex issues into simpler components in order to achieve clarity
â€?Selects the best options available to solve specific problems
â€?Applies all relevant resources to implement suitable solutions
7. DECISION MAKING: The ability to analyze all aspects of a situation to gain thorough insight to make decisions.
â€?Analyzes data necessary for decision making
â€?Makes major decisions impacting strategic outcomes appropriately and effectively
â€?Makes decisions in a timely manner
â€?Demonstrates ability to make unpopular and difficult decisions when necessary
Values make up the next critical success factor needed, which tells us why an individual will do the job or, in other words, what rewards & cultures are they seeking on the job.
The Top Three Values are:
Rewards those who value practical accomplishments, results and rewards for their investments of time, resources and energy.
Rewards those who value traditions inherent in social structure, rules, regulations and principles.
Rewards those who value knowledge for knowledgeâ€™s sake, continuing education and intellectual growth.